We offer a 30-day return policy from the date your order is delivered.

Items must be unused, undamaged, and returned in their original packaging. To request a return, please contact us first at support@maetiva.com with your order number.

If your item arrives damaged, defective, or incorrect, please contact us with photos so we can help resolve the issue.

Once your return is received and inspected, approved refunds will be issued to your original payment method within 10 business days.

Note: Returns sent without prior authorization may not be accepted.