Terms of service

Last Updated: May 2026

Overview

This website is operated by Maetiva, owned and operated by KOSTORM INC. Throughout the site, the terms “we,” “us,” and “our” refer to Maetiva.

By visiting our website, using our services, or purchasing products from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced on our website.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our services.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including but not limited to copyright laws.

You must not transmit viruses, malware, worms, or any harmful code.

A breach or violation of any of these Terms may result in the immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to copy, duplicate, reproduce, sell, resell, or exploit any portion of the website, service, products, or access to the website without our written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

3. Accuracy of Information

We do our best to provide accurate, complete, and up-to-date information on our website. However, we do not guarantee that all information on this site is always accurate, complete, or current.

The content on this website is provided for general information only. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this website at any time, but we are not obligated to update any information.

4. Product Information and Pricing

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without notice.

We have made every effort to display product images, colors, descriptions, and details as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual color or appearance of a product.

We reserve the right to limit the quantities of any products or services we offer. We may also limit sales to any person, geographic region, or jurisdiction on a case-by-case basis.

5. Orders and Billing Information

We reserve the right to refuse, limit, or cancel any order you place with us.

We may limit or cancel orders placed under the same customer account, the same payment method, or the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all orders placed through our website. You are responsible for promptly updating your account and contact information so that we can complete your transaction and contact you if needed.

6. Shipping, Returns, and Refunds

Shipping, returns, and refunds are governed by our separate policies posted on our website.

Please review our:

Shipping Policy
Return & Refund Policy
Privacy Policy

These policies are incorporated into these Terms of Service by reference.

7. Optional Third-Party Tools

We may provide access to third-party tools or services that we do not monitor, control, or manage.

You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties or conditions of any kind.

Your use of optional third-party tools is entirely at your own risk. You should review and understand the terms provided by the relevant third-party providers before using them.

8. Third-Party Links

Certain content, products, or services available through our website may include materials from third parties.

Third-party links may direct you to websites that are not affiliated with Maetiva. We are not responsible for reviewing or evaluating the content, accuracy, privacy practices, or security of third-party websites.

Any transactions or interactions with third-party websites are solely between you and the third party.

9. User Comments, Feedback, and Submissions

If you send us comments, reviews, suggestions, ideas, or other submissions, whether by email, website form, or other methods, you agree that we may use, edit, copy, publish, distribute, or display such content without restriction, unless prohibited by law.

You agree that your submissions will not violate any third-party rights, including copyright, trademark, privacy, or personal rights. You also agree that your submissions will not contain unlawful, abusive, obscene, misleading, or harmful content.

We reserve the right, but are not obligated, to monitor, edit, or remove content that we determine to be inappropriate, unlawful, offensive, or in violation of these Terms.

10. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time, including after you have submitted your order.

12. Prohibited Uses

You are prohibited from using the website or its content:

For any unlawful purpose
To solicit others to perform unlawful acts
To violate any laws or regulations
To infringe upon our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
To submit false or misleading information
To upload or transmit viruses or malicious code
To collect or track personal information of others
To spam, phish, crawl, scrape, or use automated data collection tools
For any obscene or immoral purpose
To interfere with or bypass the security features of our website

We reserve the right to terminate your use of the website or services for violating any prohibited uses.

13. Disclaimer of Warranties

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

All products and services provided through our website are offered “as is” and “as available,” unless otherwise stated by us.

We do not warrant that any product, service, information, or other material purchased or obtained from us will meet your expectations, or that any errors in the service will be corrected.

14. Limitation of Liability

To the fullest extent permitted by law, Maetiva, KOSTORM INC, and our employees, partners, suppliers, service providers, or affiliates shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, our liability shall be limited to the maximum extent permitted by applicable law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Maetiva, KOSTORM INC, and our affiliates, employees, service providers, suppliers, and partners from any claim or demand arising out of your breach of these Terms or your violation of any law or third-party rights.

16. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law. The unenforceable portion shall be considered severed from these Terms and shall not affect the validity of the remaining provisions.

17. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by stopping your use of our website and services.

We may terminate or suspend your access to our services at any time if we believe you have violated these Terms.

Any obligations or liabilities incurred before termination shall survive the termination of these Terms.

18. Entire Agreement

These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and Maetiva regarding your use of the website and services.

Any failure by us to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

19. Governing Law

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the state where KOSTORM INC is registered, without regard to conflict of law principles.

20. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website.

It is your responsibility to review this page periodically for changes. Your continued use of the website after any updates are posted constitutes acceptance of those changes.